IT-GRAD company profile
IT-GRAD is a cloud service provider since 2008. We provide IaaS and SaaS for commercial sector.
IT‑GRAD has its own infrastructure located in 5 data-centers in Russia and the European Union. Our infrastructure is built with the best vendors’ solutions such as NetApp, Cisco, Dell, Juniper. We guarantees the highest SLA in cloud services. There is no single point of failure.
IT-GRAD is the first VMware-based service provider in Russia (VSPP Enterprise status).
IT-GRAD Company is a cloud-based provider and integrator. It renders services in functional IT outsourcing. The company's activity is focused in the following key areas:
provision of cloud-based services to corporate clients (public cloud),
design and development of private cloud infrastructure (private cloud),
supply, installation and maintenance of NetApp data storage systems.
The company's policy oriented on application of the cutting-edge technologies and methods in IT services rendering allows us to be a leading provider of cloud services. IT-GRAD is:
the first VMware service provider in Russian and CIS. This status officially empowers us to rent out VMware-based virtual infrastructure;
the first Russian NetApp Competency Center which combines functions of a demonstration center and a laboratory dedicated to the pre-implementation testing of the designed cloud solutions.
the company which was the first one to participate in development and testing of 1C Applications cloud provisioning model; the first company to provide 1C-based 1C RENT Service: Enterprise 8.2.
The company's headquarters are located in Saint Petersburg, the company has also a branch office in Moscow. The company is among the ten largest SaaS providers in Russia (according to CNEWS research).
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To render our services we use our own HighEnd equipment from the leading manufacturers, which is located in data centers, that has reliability rating not lower than TIER III. Infrastructure support procedures are carried out in strict accordance with ITIL v3 methodology and ITSM/MOF practices. We use the best virtualization solution - VMware. It allows us to provide high level of security, reliability and accessibility.
Renting infrastructure in cloud computing means that we provide a resource pool and allow the customer to create his own park of virtual servers. The customer is permitted to create and clone virtual machines, amend their configuration, operate network configuration, install software, publish them online on his own.
Within the scope of this service the customer doesn't need to create his own DPC infrastructure or acquire any equipment. All the necessary equipment and software, including administration and service maintenance thereof, are provided on the ready-to-operate basis according to functional outsourcing model.
The cloud-based virtual infrastructure can contain both small projects (for example, online shop, virtual automatic telephone station) and the entire IT-infrastructure of a company from 100 people and more.
Within the scope of this service the customer is offered to hand over IT-services of its company for external maintenance partially or in complex. As an addition to provided infrastructure, within the scope of this service the customer gets service support on the end-to-end basis: application administration, updates installment, rent of additional licenses, model-based health monitoring, data back-up, secure web publishing.
The most popular of the cloud-based services available are:
1C applications (Accounting, Manufacturing Enterprise Management, Complex automatization, Trade management);
corporate e-mail based on Microsoft Exchange;
unified communications based on Microsoft Lync, Cisco UCM;
corporate portals based on Microsoft Share Point, 1С-Bitrix;
anti-virus and anti-spam (E-mail List Cleaning and Computer Security);
virtual office arrangement (team operations server);
video surveillance system organization;
end-to-end data back-up.
Within the scope of this service we offer our customers to rent virtual desktop infrastructure (VDI) - standard virtual desktops completely ready for operation. The customers VDI are located in the IT-GRAD cloud and the customers can connect to and operate on them from any place where there is access to Internet.
The Daas Service may be provided to the customer of the basis of VMware View or Citrix XenDesktop solutions. As an addition we can rent out thin-clients.